Data Deletion Instructions

Request deletion

To delete your Compass account and associated personal information, email support@myoutdoorcompass.com using the email address connected to your Compass account.

Use the subject line:

Compass Data Deletion Request

Include

• The email address used for Compass.
• Whether you signed in by email, Google, or Facebook.
• A clear statement that you want the account and associated information deleted.

Do not email passwords, OAuth secrets, medical records, identity documents, or payment-card information. We may request a limited account-verification step before processing the request.

What deletion covers

Once verified, the request will remove or anonymize information associated with the account, including the Compass profile, conversations, saved trip information, gear records, community submissions, and uploaded community photos, subject to legitimate retention requirements.

Timing and exceptions

We aim to complete verified deletion requests within 30 days. Limited information may be retained when required for security, fraud prevention, legal obligations, disputes, or records that have already been irreversibly aggregated or anonymized.

Remove Facebook authorization

You may also remove Compass from Facebook through Facebook’s settings for Apps and Websites. Removing authorization stops future Facebook login access but may not by itself delete information already stored by Compass. Use the email process above to request complete Compass deletion.

Questions

Contact support@myoutdoorcompass.com.